KVKK Disclosure
Version v7 — effective 14 October 2026
This notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and describes how personal data is processed within the Yangın Takip (FireTrack) service offered at yangintakip.com.
1. Identity of the Data Controller
| Legal name | DEVİCEYE YAZILIM MEDİKAL TEKNOLOJİLER ANONİM ŞİRKETİ |
|---|---|
| MERSIS No | 6141747247 00001 |
| Trade registry | İstanbul Ticaret Odası — Sicil No: 773212-0 |
| Address | Çiftehavuzlar Mah. Eski Londra Asfaltı Cad. No: 151/1F, D2 Blok, 106, 34220 Esenler / İstanbul / Türkiye |
| Phone | 0850 420 37 38 · 0545 423 79 31 |
| Data protection contact | kvkk@deviceye.com |
Which data this notice covers
The service is used by fire safety companies to track their own customers and equipment, so there are two distinct relationships:
- Data for which we are the controller: identity, contact, session and billing data of account holders and users. This notice describes that data.
- Data for which the subscribing company is the controller: the customer, site, contact person and field records that the company enters itself. For those records we act as a data processor; informing the individuals and obtaining any required consent is the subscribing company's obligation. We do not access that data other than on instruction.
2. Categories of Personal Data Processed
The categories below are derived from the application's data model; no personal data field outside this list is stored.
| Category | Data included |
|---|---|
| Identity and contact | Full name, e-mail address, phone number, profile image; contact person name, phone and e-mail on customer and site records; name, title and certificate number of training participants. |
| Account and authorisation | User role and tenant membership, password hash, two-factor preference, last sign-in time, interface language, timestamp of terms acceptance. |
| Financial and transactional | Tax number and tax office (for sole traders this field may hold a national ID number), invoice number and ETTN, invoice lines and amounts, account ledger entries, cheque and promissory note records, quote and contract amounts. |
| Location | Site address and the latitude/longitude resolved from it; the coordinates recorded when a periodic inspection or site visit record is submitted; while the mobile app is open, the location of field staff (latitude, longitude, accuracy, heading, speed and time) so that company managers can see the team in the field. |
| Visual and audio | Equipment and site photographs taken in the field, signature images attached to inspection records, uploaded documents; audio recordings made with the mobile voice assistant and their transcribed text. These files are stored in object storage (MinIO). |
| Security | IP address and browser information (in the audit trail), session and refresh tokens, trusted device records, one-time verification codes, mobile push token with device name and platform. |
No special categories of personal data (health, biometrics, religion, union membership and similar) are collected or processed. Please do not enter such data into free-text fields.
3. Purposes and Legal Grounds
| Purpose | Legal ground (KVKK Art. 5) |
|---|---|
| Creating the account, authentication, authorisation and providing the service | Necessary for the performance of a contract — Art. 5/2-(c) |
| Invoicing the subscription and keeping accounting records | Compliance with a legal obligation — Art. 5/2-(ç) |
| Keeping and reporting equipment, maintenance and inspection records | Performance of a contract — Art. 5/2-(c); legitimate interest in evidentiary needs arising from regulation — Art. 5/2-(f) |
| Account security, prevention of misuse and keeping the audit trail | Legitimate interest — Art. 5/2-(f) |
| Handling support requests and service-related e-mails | Performance of a contract — Art. 5/2-(c) |
| Sending commercial electronic messages for marketing | Explicit consent — Art. 5/1. Withholding consent does not prevent you from using the service; see the Explicit Consent Notice. |
| Transfers to service providers abroad (section 5) | Explicit consent — Art. 9/1 |
4. Methods of Collection
- Sign-up and invitation forms and the data entry screens inside the application (web and mobile).
- QR scanning, photo capture and signature collection performed in the field through the mobile app.
- Bulk uploads by the subscribing company via Excel/CSV import.
- Technical records generated automatically during sign-in and use (audit trail, security tokens).
- Contact and demo request forms on yangintakip.com.
Cookies and similar technologies are covered by the Cookie Policy.
5. Transfers
Within Türkiye
Data is hosted on servers located in Türkiye. Domestic transfer is limited to lawful requests from competent public authorities and to our hosting provider below. Your data is never sold or shared with third parties for advertising.
| Provider | Location | Data processed | Purpose |
|---|---|---|---|
| Netgsm | Turkey (domestic) | The recipient’s phone number and the text of the short message sent (service company name, site name, date and a short status text) | Sending maintenance, appointment and document delivery notifications by SMS |
| Güzel Hosting | Turkey (domestic) | Recipient name and e-mail address, message body and attachments (invoice and report PDFs) | E-mail delivery and mailbox hosting |
Abroad
Transfers are made to the providers below only, limited to the stated data and purposes, and based on your explicit consent (KVKK Art. 9):
| Recipient | Country | Data transferred | Purpose |
|---|---|---|---|
| OpenStreetMap Foundation (OSMF) | United Kingdom / EU | For geocoding, the site address text (no person name is sent); for map display, the IP address and browser information of the person viewing the map and the map area being viewed | Resolving an address into map coordinates and displaying the map |
| Meta Platforms Ireland Ltd. (WhatsApp Business) | Ireland / United States | In two separate flows: (1) for notifications, the recipient’s phone number and template variables (service company name, site name, date and a short status text); (2) for visitors who click the WhatsApp contact button on the site, their IP address and browser information together with the message they write themselves. Reports and invoices, photographs, equipment/inventory lists and location data are not transferred. | Sending maintenance, appointment and document delivery notifications over WhatsApp, and enabling visitors to get in touch over WhatsApp |
| Expo | United States | Mobile push token, platform and device name | Delivering push notifications to the mobile app |
| Anthropic PBC (Claude) | United States | The transcribed text of a note recorded with the mobile voice assistant, together with the company record names needed to match the action (equipment, site, stock item). The audio recording itself is not transferred; transcription is done on Yangın Takip servers. | Extracting suggested actions from a voice note (suggestions are submitted for approval by an authorized person before being recorded) |
This list was verified against the running code; no transfer is made to any provider outside it. If the list changes, this notice is updated and its version is incremented.
Notification messages (SMS and WhatsApp)
Maintenance, appointment and document delivery notifications are sent from a single YangınTakip account on behalf of the company providing the service; that company’s name appears in the message. No separate registration or application is required from the company you receive service from.
Only the message itself goes to the WhatsApp channel: the phone number and the template variables (company name, site name, date and a short status text). Reports and invoices, photographs, equipment and inventory lists and location data are never transferred to this channel.
6. Retention and Erasure
| Record type | Retention period | Basis |
|---|---|---|
| Invoice and accounting records | 10 years | Statutory retention under Turkish tax and commercial law |
| Customer and supplier account records | 10 years after the relationship ends | Contractual limitation period |
| Equipment, maintenance and periodic inspection records | 5 years | Evidentiary obligation under fire safety regulation |
| Photographs and signature images | 5 years | Same period as the inspection record they belong to |
| Waiting period after a personal account deletion request | 30 days | The request can be cancelled during this period; when it expires personal data is erased and person references are anonymised |
| Undo window after a workspace (tenant) deletion | 7 days | Undo window against accidental deletion; data is erased when it expires |
| Audit trail | 2 years | Accountability principle |
| Audit trail of permission and account events | 5 years | Retrospective investigation of security events |
See the Data Retention and Erasure Policy for details.
If a data breach occurs
If we learn that your data has been unlawfully obtained by others, we notify the Personal Data Protection Board as soon as possible and in any case within 72 hours (KVKK Art. 12(5) and the Board's decision). We also inform affected people as soon as possible once they are identified, by e-mail or, where that is not possible, by a notice on our website. The notice explains what happened, which data was affected, the likely consequences and the measures we have taken.
If a breach affects data a subscriber company has entered into the system, we inform that company without delay; as the data controller for that data, the subscriber notifies the Board and the people concerned, and we provide the information it needs to do so.
7. Your Rights under Article 11 of the KVKK
- To learn whether your personal data is processed,
- To request information if it has been processed,
- To learn the purpose of processing and whether it is used accordingly,
- To know the third parties to whom it is transferred, domestically or abroad,
- To request correction of incomplete or inaccurate data and notification of that correction to third parties,
- To request erasure or destruction within the conditions of the law,
- To object to an adverse outcome arising from automated analysis,
- To claim compensation for damage caused by unlawful processing.
8. How to Apply
Send your request by e-mail to kvkk@deviceye.com or in writing to the postal address above. Your application must contain information identifying you and state your request clearly. Applications are answered within 30 days at the latest; where the request requires additional cost, the fee set by the Board may apply.
For records entered by a subscribing company, the request should be directed to that company; if it reaches us, we forward it and inform you.
9. Updates
This notice is versioned. The current version is v7, effective 14 October 2026. On a material change the version is incremented and registered users are informed.
Related documents: Explicit Consent Notice, Privacy Policy, Data Retention and Erasure Policy, User Agreement.